Legal

Privacy Statement

This statement applies to all products and services of Floow.ai B.V.

Floow.ai B.V., with its registered office at Koelmalaan 350, 1812 PS Alkmaar, is responsible for the processing of personal data as described in this privacy statement.

Personal data we process

Floow.ai B.V. processes your personal data because you use our products and services, or because you have provided this information to us. The data we may need includes:

First and last name
Company name and position
Address and phone number
Email address
Bank details and signature
Optionally: location and characteristics
Results from answers given within the apps

Sensitive personal data

Sensitive personal data includes things like health data, ethnic or racial data. Floow.ai B.V. does not process sensitive personal data.

Why we need your data

To deliver our services and products to you, including contacting you by phone or email.
To inform you about changes to our services or products.
To deliver goods or services to your address.
Where we are legally obliged to do so.
For marketing activities related to our services, such as a newsletter — you can unsubscribe at any time.
To ensure the functionality of our products.

We may use your personal data for a purpose other than the one for which it was originally provided, but only where there is a strong relationship between the original and new purpose.

How long we keep your data

Floow.ai B.V. will not keep your data longer than necessary to achieve the purposes for which it was collected.

Sharing your data

Floow.ai B.V. does not sell your personal data to third parties, and will only share it where needed to fulfil our agreement with you or to comply with the law. With companies that process your data on our instructions, we sign a processing agreement to ensure the same level of security and confidentiality.

Cookies

Floow.ai B.V. only uses technical and functional cookies. A cookie is a small text file stored on your device the first time you visit our website. The cookies we use are necessary for the technical functionality of the site and to remember your preferences. You can opt out by changing your browser settings, and you can delete stored information at any time.

Access, correction and removal

You always have the right to view, correct, or have removed any personal data we hold about you. To do so, send a specified request to support@thefloow.ai. We will respond within 5 business days.

Security

Floow.ai B.V. attaches great importance to protecting your personal data. We have taken technical and organizational measures to safeguard your data against loss, alteration, misuse, or any other unlawful processing. Everyone at Floow.ai B.V. with access to personal data is bound to confidentiality. If you believe your data is not secure or notice signs of misuse, please contact us.

Google Analytics

Floow.ai B.V. does not use Google Analytics.

Questions

For any questions about how we process your personal data, contact us at support@thefloow.ai.

This privacy policy was drafted on 20-05-2022 and updated on 14-04-2026.